Shipping and returns
Shipping conditions:
The delivery time is currently 3
-10 business days. 5-14 working days for individual orders. Our shipping providers are also currently very busy, so delivery may still take a little longer than you are used to. As soon as your package is on the way, we will send you a message by email. We hope you enjoy your next project!
Shipping:
Free in Germany!
Collection is possible at a personally agreed time.
In this case, the shipping costs will of course be deducted from the product price!
Zone 1 - Within the EU
13.99 euros
Return shipping costs:
You bear the costs and risk of the return shipment. After we have received your return shipment, the purchase amount will be transferred to your account as quickly as possible, but no later than within 14 days, less any shipping costs we may have incurred for the return shipment.
Return and exchange conditions.
The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
Your order is then final. This is regulated in the distance selling contract law to protect the customer.
Please contact our customer service by email and let us know that you would like to return a product.
Please do not return your order without prior agreement, otherwise the order will not be canceled and the order will remain valid.
.:
Cancellation policy:
Consumers have a right of withdrawal according to the following conditions: Consumers
is any natural person who concludes a legal transaction for purposes that
predominantly neither their commercial nor their independent professional activity
can be attributed to:
A. Cancellation policy
Right of withdrawal
You have the right to terminate this contract within fourteen days without giving any reasons
to revoke.
The cancellation period is fourteen days from the day on which you or one of you
a named third party who is not the carrier takes possession of the last goods
have or has.
In order to exercise your right of withdrawal, you must contact us (Tiborné Zörényi, Emese-Shop,
Katharinenstr 9, 72379 Hechingen, Germany, Tel.: 015159183761, Email:
emese-shop@outlook.de /emese-shop@gmx.de) by means of a clear declaration (e.g. by post
sent letter or email) about your decision to withdraw from this contract,
inform. You can use the attached sample cancellation form
however, is not mandatory.
To meet the cancellation deadline, it is sufficient that you provide notification of the exercise
of the right of cancellation before the cancellation period expires.
Consequences of revocation
If you cancel this contract, we will have to pay you any payments we receive from you
received, including delivery costs (except for additional costs,
which results from you using a different type of delivery than ours
If you have chosen the cheapest standard delivery offered), immediately and at the latest
to be repaid within fourteen days from the day on which the notification of your
Revocation of this contract has been received by us. We use this for this repayment
the same payment method you used in the original transaction,
unless something else has been expressly agreed with you; in no case
You will be charged fees for this repayment. We can the
Refuse repayment until we have received the goods back or until you
have provided evidence that you have returned the goods, depending on
which is the earlier point in time.
You will have the goods immediately and in any case within fourteen days at the latest
from the day on which you notify us of your cancellation of this contract
to return or hand over. The deadline is met if you receive the goods before expiry
send within fourteen days.
COMPLAINTS:
Online dispute resolution
The European Union has set up an online platform (“OS platform”) for the out-of-court settlement of customer disputes, which customers can soon contact. The platform can be found at http://ec.europa.eu/consumers/odr/”.